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Case study

EHR-based Visualization Tool: Adoption Rates, Satisfaction, and Patient Outcomes

Authors:

Randi E. Foraker ,

The Ohio State University
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Bobbie Kite,

The Ohio State University
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Marjorie Kelley,

The Ohio State University
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Albert M. Lai,

The Ohio State University
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Caryn Roth,

The Ohio State University
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Marcelo A. Lopetegui,

The Ohio State University
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Abigail B. Shoben,

The Ohio State University
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Michael Langan,

The Ohio State University
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Nicole Rutledge,

The Ohio State University
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Philip R.O. Payne

The Ohio State University
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Abstract

Background: Electronic health records (EHRs) have the potential to enhance patient-provider communication and improve patient outcomes. However, in order to impact patient care, clinical decision support (CDS) and communication tools targeting such needs must be integrated into clinical workflow and be flexible with regard to the changing health care landscape.

Design: The Stroke Prevention in Healthcare Delivery Environments (SPHERE) team developed and implemented the SPHERE tool, an EHR-based CDS visualization, to enhance patient-provider communication around cardiovascular health (CVH) within an outpatient primary care setting of a large academic medical center.

Implementation: We describe our successful CDS alert implementation strategy and report adoption rates. We also present results of a provider satisfaction survey showing that the SPHERE tool delivers appropriate content in a timely manner. Patient outcomes following implementation of the tool indicate one-year improvements in some CVH metrics, such as body mass index and diabetes.

Discussion: Clinical decision-making and practices change rapidly and in parallel to simultaneous changes in the health care landscape and EHR usage. Based on these observations and our preliminary results, we have found that an integrated, extensible, and workflow-aware CDS tool is critical to enhancing patient-provider communications and influencing patient outcomes.

How to Cite: Foraker RE, Kite B, Kelley M, Lai AM, Roth C, Lopetegui MA, et al.. EHR-based Visualization Tool: Adoption Rates, Satisfaction, and Patient Outcomes. eGEMs (Generating Evidence & Methods to improve patient outcomes). 2015;3(2):5. DOI: http://doi.org/10.13063/2327-9214.1159
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Published on 18 Jun 2015.
Peer Reviewed

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